Pricing & hidden costs

Hidden costs to know:

20% fee on the first booking of new marketplace clients (min. $6), capped at $200 – One-time 20% fee on the first completed appointment of a brand-new client who finds you on the Fresha marketplace (min $6, capped at $200 per new client); no fee for returning clients or your own booking links
Card processing 2.79% + $0.20
SMS $0.02 per message beyond 100/mo
AI receptionist add-on $99.95/mo
Independent plan (1 person): $19.95/month; the Team plan used here is $14.95 per team member/month
Marketplace new-client fee: 20% one-time, min $6 per client
In-person card payments 2.29% + $0.20, plus $0.10 per Tap to Pay (online rate 2.79% + $0.20 is used in the calculator)
Manual card entry 3.30% + $0.20; Klarna 5.99% + $0.30
Texts beyond the free 100 per member/month cost $0.02 each; marketing texts $0.08 each
AI Concierge add-on $99.95/month per location includes 200 call minutes, then $0.60 per minute
Terminal from $139 per device on Independent (free on Team, subject to processing volume)
Paid data migration packages for larger businesses
Prices exclude local sales tax

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Pros & cons

Low entry price: $19.95/month solo or $14.95 per team member
Full feature set on both plans (POS, memberships, packages, gift cards, inventory)
Free listing on a large client marketplace
Card payments through Fresha are optional
Monthly plan, cancel any time

20% one-time fee (min $6) on new clients from the Fresha marketplace
Commissions, pay runs and timesheets only on the Team plan
Many extras are paid add-ons (AI Concierge, Loyalty, Insights)
Phone support only on the Team plan

Sources & how we rate

Fresha pricing page — checked 2 Nov 2026
Fresha fee / payments policy — checked 2 Nov 2026

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