AI receptionist for salon calls, webchat and SMS, with published monthly prices
Is SalonAgent Worth It?
SalonAgent is worth considering if you run a US salon, spa or barbershop that misses calls or wants after-hours coverage, and you already use a booking system. It is an AI receptionist, not booking software. List prices are published: Webchat & SMS $80 a month, the 24/7 Call Agent $200, or both for $250, with yearly billing about 10% less, no separate setup fee, a 3-week guided onboarding and a free trial with no card. According to the vendor, it books directly into Phorest, Meevo and Square and hands requests to your team for Vagaro, Fresha, Boulevard and others, but those direct integrations were not listed in the partners’ own directories when we checked. Minute allowances and overage rates are not published, and pricing can change with call volume. The website Terms default to a 12-month auto-renewing term. We found no Capterra or G2 reviews. We have not hands-on tested the product; this verdict is based on SalonAgent’s pricing, home and legal pages and partner directories checked on 14 Nov 2026.
Who It’s For
Good Fit If…
- Good Fit: You run a US salon, spa or barbershop and miss calls when the front desk is busy or closed
- Good Fit: You already use a booking system and, if you need direct booking, have confirmed with SalonAgent that it works with yours
- Good Fit: You want published flat monthly prices with no per-minute fees
- Good Fit: You want webchat and SMS replies as well as phone answering (the $250 bundle)
- Good Fit: You are fine starting with a call to the team and a 3-week guided onboarding
Not a Fit If…
- Not a Fit: You run a medical or dental practice, or need HIPAA or BAA coverage, which was not found
- Not a Fit: You need an integration listed in your booking system’s own partner directory
- Not a Fit: You want published minute allowances, overage rates or month-to-month cancellation in writing
- Not a Fit: You want independent reviews or ratings before buying
- Not a Fit: You need a verified hands-on Tool Checked product test or ranked score before deciding (not published on this profile)
Business types: Barbershop · Beauty & Wellness · Day Spa · Hair Salon
Pricing & Total Cost
| Plan | Price (USD) | Staff | Includes |
|---|---|---|---|
| Webchat & SMS Agent | $80 /month (US list; $70/mo if billed yearly) |
| |
| Call Agent (Voice Agent) | $200 /month (US list; $180/mo if billed yearly) |
| |
| Call + Chat bundle | $250 /month (US list; $225/mo if billed yearly) |
| |
| Whitespace Filler (add-on) | $149 /month added to any plan ($134/mo yearly) | Source | |
| Stylist Match (add-on) | $99 /month added to any plan ($89/mo yearly) | Source | |
| Instagram Agent (add-on) | $99 /month added to any plan ($89/mo yearly) | Source | |
| Every priced capability (10% off the lot) | $537 /month (vendor: $537 instead of $597; yearly price for this bundle was not published) | Source |
- Prices are US list prices for standard usage. The pricing page says final pricing may vary based on call volume, number of locations and specific integration requirements.
- The calculator uses the $200 a month Call Agent ($2,400 a year), with no separate setup fee. The $80 Webchat & SMS Agent is the lowest price, but it does not answer calls. The Call + Chat bundle ($250), add-ons, phone-system quotes and any volume adjustment are not included.
- No per-minute fees, according to the vendor, but no monthly minute or conversation allowance and no overage rate are published.
- Yearly billing: Webchat $70 a month (12.5% less), Call Agent $180 and the bundle $225 (about 10% less).
- Add-ons: Whitespace Filler $149 a month, Stylist Match $99 and Instagram Agent $99 (yearly $134, $89 and $89). Every priced capability together is $537 a month instead of $597; a yearly price for that is not published.
- The PrismRoute phone system is optional and quoted against your current phone bill; there is no list price.
- The website Terms default to a 12-month subscription that renews automatically; cancelling needs 30 days’ written notice before the next renewal, and fees are non-refundable. A signed Customer Services Agreement and order form apply instead, if you have one.
Pricing shown for the US market in USD; local pricing and taxes may vary.
Real Cost by Business Size
| Business Size | Cost Items | Monthly Total | 12-Month Total | Assumptions |
|---|---|---|---|---|
| Voice Agent only, monthly, 12 months |
| $200 | $2,400 | US list $200/mo for standard usage. No Webchat, no add-ons, no volume adjustment. Illustrative list-price total only. Source |
| Webchat only, monthly, 12 months |
| $80 | $960 | US list $80/mo. Webchat & SMS only: it does not answer phone calls. No Voice Agent, no growth add-ons, no phone-system quote, no volume adjustment. Illustrative list-price total only. Checked 14 Nov 2026. Source |
| Call + Chat bundle, monthly, 12 months |
| $250 | $3,000 | US list $250/mo. No growth add-ons, no volume adjustment. Illustrative list-price total only. Source |
| Call + Chat bundle, yearly billing, 12 months |
| $225 | $2,700 | Official yearly rate $225/mo billed yearly = $2,700. Same exclusions. Illustrative list-price total only. Source |
| Call + Chat plus all three growth add-ons, monthly |
| $537 | $6,444 | Vendor all-in price $537/mo ($250+$149+$99+$99 = $597, then 10% off). Yearly all-in was not published. Volume adjustments not modeled. Illustrative list-price total only. Source |
Price History
| Checked | Plan | Price | Source |
|---|---|---|---|
| 14 Nov 2026 | Webchat & SMS Agent | $80 /month (Call Agent $200, Call + Chat bundle $250) | Source |
Features
| Feature | Webchat & SMS Agent | Call Agent (Voice Agent) | Call + Chat bundle | Whitespace Filler (add-on) | Stylist Match (add-on) | Instagram Agent (add-on) | Every priced capability (10% off the lot) | Notes |
|---|---|---|---|---|---|---|---|---|
| Voice / Call Agent | ✕ | – | – | – | – | – | – | Source |
| Webchat & SMS Agent | – | ✕ | – | – | – | – | – | Source |
| Published minute or conversation quota / overage rate | – | – | – | – | – | – | – | Source |
| Direct booking into Phorest, Meevo, Square (vendor claim) | – | – | – | – | – | – | – | Source |
| Alongside Vagaro, Boulevard, Fresha, Booksy, GlossGenius, Mangomint, Mindbody (vendor claim) | – | – | – | – | – | – | – | Source |
| Human handoff | – | – | – | – | – | – | – | Source |
| Ask Your Data | – | – | – | – | – | – | – | Source |
| Setup / onboarding fee | – | – | – | – | – | – | – | Source |
| Whitespace Filler / Stylist Match / Instagram Agent | – | – | – | – | – | – | – | Source |
| PrismRoute phone system | – | – | – | – | – | – | – | Source |
Features for Your Business
| AI can book appointments directly | ✓ |
| Hand-off to a human | ✓ |
What It Can and Can’t Do
Phone (Call Agent)
- Supported: Answers calls 24/7: overflow calls in opening hours and every call after hours
- Supported: Transfers to your team when someone is free, or files an escalation with the full conversation
- Supported: Sends a transcript and summary of every call; custom name, voice and greeting
- Limitation: Monthly minute allowance and overage rate are not published
- Limitation: Languages are not named
Webchat and SMS
- Supported: Website chat and text messages that answer questions and book in the thread, according to the vendor
- Supported: Lead capture and chat transcripts
- Limitation: Not included in the $200 Call Agent unless you take the $250 bundle
Booking Integrations (Vendor Claims)
- Supported: According to the vendor: direct booking, rescheduling and cancelling in Phorest, Meevo and Square
- Supported: According to the vendor: capture and hand-off for Vagaro, Boulevard, Fresha, Booksy, GlossGenius, Mangomint and Mindbody
- Limitation: Not listed on the Meevo or Phorest US partner directories, and no Square App Marketplace listing was found (14 Nov 2026)
- Limitation: Not booking software: you keep your own booking system; no public API, according to the vendor
Add-Ons and Phone System
- Supported: Whitespace Filler, Stylist Match and Instagram Agent at published add-on prices
- Supported: Ask Your Data included in every plan
- Supported: Optional PrismRoute phone system, or call forwarding from your current provider
- Limitation: The PrismRoute phone system has no list price; it is quoted against your current bill
See It in Action
Pros & Cons
- Pro: Published US list prices: Webchat & SMS $80 a month, Call Agent $200 and the Call + Chat bundle $250
- Pro: No per-minute fees, according to SalonAgent’s site
- Pro: No separate setup fee; a guided 3-week onboarding with a specialist is included
- Pro: Free trial on every plan, with no credit card required (you start by booking a call)
- Pro: The call agent hands calls to your team when someone is free and files an escalation with the full conversation when nobody is
- Con: No independent reviews or ratings: we found no Capterra or G2 product page on 14 Nov 2026
- Con: Direct booking into Phorest, Meevo and Square is a vendor claim; SalonAgent was not listed in those partner directories when we checked
- Con: Monthly minute or conversation allowances and overage rates are not published, and final pricing may vary with call volume, locations and integrations
- Con: The website Terms default to a 12-month term that renews automatically, with 30 days’ written notice before renewal and non-refundable fees
- Con: Not for medical or dental practices, and no HIPAA or BAA coverage was found
Setup & Migration
- Data Import
Not offered
Contract & Cancelling
- Contract
Custom contract
- Cancellation Fee
The website Terms (updated 14 March 2026) say fees are non-refundable, and the default subscription is 12 months, renewing automatically. If you sign a Customer Services Agreement, it and the order forms apply instead. No early-termination amount is published.
- How to Cancel
Give 30 days’ written notice before the next renewal term (website Terms). The steps inside the product are not published. If you signed a Customer Services Agreement, follow its order forms instead.
Support
- Channels
Email, Phone
- Hours
Email and phone (hello@salonagent.ai, +1 425 382 7747); support hours are not published. The bundle includes priority support
Integrations & Security
- Works With
According to the vendor, SalonAgent books directly into Phorest, Meevo and Square, and works alongside Vagaro, Boulevard, Fresha, Booksy, GlossGenius, Mangomint and Mindbody by capturing the request and handing it to your team. SalonAgent was not listed on Meevo’s or Phorest’s US partner directories, and no Square App Marketplace listing was found (14 Nov 2026). Phone: optional PrismRoute system or call forwarding from your current provider. The vendor says there is no public third-party API.
FAQ
How much does SalonAgent cost?
On the US pricing page, Webchat & SMS Agent is $80 a month ($70 billed yearly), the Call Agent is $200 ($180 yearly) and the Call + Chat bundle is $250 ($225 yearly). Add-ons are Whitespace Filler $149 a month, Stylist Match $99 and Instagram Agent $99. Every priced capability together is $537 a month instead of $597. Ask Your Data is included in every plan.
SourceIs there a per-minute fee, a minute allowance or overage?
SalonAgent’s site says there are no per-minute fees. It does not publish a monthly minute or conversation allowance or an overage rate. The pricing page says prices are for standard usage and final pricing may vary based on call volume, number of locations and specific integration requirements.
SourceIs there a setup fee?
No separate setup fee is listed. Every plan includes a guided three-week onboarding with a dedicated specialist: setup and voice configuration, team testing, then go-live.
SourceWhich booking systems does it work with?
According to the vendor, SalonAgent books directly into Phorest, Meevo and Square, and works alongside Vagaro, Boulevard, Fresha, Booksy, GlossGenius, Mangomint and Mindbody by capturing the booking and handing it to your team. When we checked on 14 Nov 2026, SalonAgent was not listed on Meevo’s partner page or Phorest’s US partner directory, and no Square App Marketplace listing was found, so please confirm the integration with SalonAgent before you rely on it.
SourceCan the AI book appointments and hand off to a person?
The vendor says the call agent books, reschedules and cancels against live availability on the direct integrations above. It transfers the call to your team when someone is available; if nobody is, it captures the message and the full conversation and files an escalation. It sends a transcript and summary of every call.
SourceWhich languages does it support?
The pricing page lists multi-language support on the Call Agent plan, but official pages do not name the languages.
SourceIs SalonAgent HIPAA compliant?
No HIPAA or BAA coverage was found. The data processing addendum refers to GDPR, the CCPA and similar laws, the Terms say it must not be used to send or request guest health or diagnostic information, and the vendor says it is not for medical or dental practices.
SourceIs there a free trial, and what is the contract?
Every plan starts with a free trial, and no credit card is required; the trial length is not published, and you start by booking a call with the team. The website Terms default to a 12-month subscription that renews automatically, with 30 days’ written notice before the next renewal and non-refundable fees. If you sign a Customer Services Agreement and order form, those apply instead.
SourceDoes SalonAgent have reviews on Capterra or G2?
Not that we could find. Searches on Capterra and G2 on 14 Nov 2026 returned no SalonAgent product page, so there is no independent rating or review summary on this profile. SalonAgent is run by BeamBell, Inc., with an address in Kirkland, Washington, US.
SourceSources & How We Rate
- SalonAgent pricing page — Checked 14 Nov 2026
- SalonAgent fee / payments policy — Checked 14 Nov 2026
- SalonAgent home — Checked 14 Nov 2026
- Voice Agent — Checked 14 Nov 2026
- Site summary (llms.txt) — Checked 14 Nov 2026
- Terms and Conditions — Checked 14 Nov 2026
- Legal index — Checked 14 Nov 2026
- About — Checked 14 Nov 2026
- Meevo partner integrations (no SalonAgent listing) — Checked 14 Nov 2026
- Phorest US partners (no SalonAgent listing) — Checked 14 Nov 2026
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